A great culture starts at the front door of your company. If you are looking to ‘wow’ your people and your customers have a go at this simple culture hack.
Now this is a very simple put very powerful culture hack. How many times a day do your people answer the telephone at the office to the outside world? Probably in the hundreds, don’t let this culture hack opportunity go to waste by answering in the usual corporately lame way like ‘Good afternoon (insert company name) how can I direct your call?’ Continue reading
Everybody loves a bit of praise and recognition, especially when it comes from our peers. I guess this is because it’s not expected. It’s usually the boss’s job to praise their team’s good work and it is often expected, to the extent that when it doesn’t come it can result in disappointment and de-motivation. Continue reading